LILITH · CUSTOMER SUPPORT + AI

Faster answers for customers.
Less busywork for your business.

Lilith automates the flow of customer requests.

Your business spends less time on routine work and more — on people who need help.

Request a demo See how it works
LILITH STANDALONE · CUSTOMER SUPPORT

Customers ask the same things every day.
Lilith can answer them.

Add your opening hours, services and other useful information. Lilith can use it to answer common questions. If someone needs a person, your employee can continue the conversation.

See the Lilith interface Request a demo
01 / LILITH STANDALONE

All customer messages in one view

Website chat, messengers and email appear together. Your team can reply without switching between apps.

02 / LILITH STANDALONE

Knowledge grows as you work

Lilith uses company materials to help build and automatically update its knowledge base as you work, with minimal setup.

03 / LILITH STANDALONE

Integrations with your business systems

Connect a compatible CRM, calendar or booking service. With permission, Lilith can check information and help with appointments and bookings.

LILITH / ONE PLACE FOR CUSTOMER MESSAGES

Your customers write wherever they like.
You reply from Lilith.

Messages from your connected website chat, messengers and email arrive together. Your employees can see the conversation and answer without searching through different apps.

See what happens after a message

Examples of services you can connect · availability depends on setup

Lilith HQ / StandaloneThis is what your staff sees
Lilith Standalone dark-theme inbox example, with connected conversation sources in the navigation, a customer conversation in the middle and Team Lilith assistance on the right.

Swipe the screenshot sideways to explore the full interface

01No more searching different appsMessages from connected services appear together.
02Keep track of every conversationSee the history, mark important requests and reply in one place.
03AI helps employees write repliesLilith can suggest a response. A person checks it before sending.

Demo screenshot with example messages, not real customer data.

01 / HOW LILITH HELPS

A customer writes.
Who answers?

Lilith can answer on its own or let an employee take over. Explore the steps below to see what happens — including cases where information needs to come from another connected service.

EXPLORE THE WORKFLOWOne customer question. Different ways to help.

Choose a step to see what Lilith can do and when a person takes over.

Motion reduced
LILITH / STANDALONE INTERACTIVE SYSTEM VIEW
01 / 04
The conversation is there when you need it.

Past messages and the current conversation stay together. Customers can also read Help Center articles without starting a chat.

Active connection Returned information Other pathsIllustrative workflow · no live customer data
02 / DAILY WORK

Everything in view.
Work feels simpler.

Choose a step.

Lilith / Standalone01 / 03
Lilith Standalone dark-theme inbox example, with connected conversation sources in the navigation, a customer conversation in the middle and Team Lilith assistance on the right.
Example screen. Demo messages.See full screen
TRY LILITH

See how Lilith could help your business answer customers.

Request a demo
LILITH STANDALONE · DEMO

Request a Lilith demo

We use your contacts to reply to your demo request.